Certified Employees Engagement
Professional
Industry Expert Faculties
Our trainers are highly experienced HR professionals who bring real-world expertise to the classroom.
Dr. SUMIT BHATTACHARYA
25+ Years of HR Experience
Chief Human Resources Officer
SPML Infra Limited - INDIA (The Largest Infrastructure company in South Asia)
"Asia's 100 Most Impactful HR Leaders Award 2025"
Universities connected with University of Minnesota, Yale University, University of Michigan, University of California, University of Toronto, University of Pennsylvania SHRM- USA
- Course Duration: 1 Months
- Class Duration: 2 Hours
- Total Session: 5
- Ongoing Batch: Batch 06
- Class Starts: 29 May, 25
- Classes on: Sunday & Thrusday
- Classes Time: 09:00 PM - 11:00 PM
Course Content
Module 1: Introduction to Employee Engagement
Objective: To understand the fundamentals and importance of employee engagement.
Definition of Employee Engagement:
Explore Gallup’s definition of employee engagement as the involvement and enthusiasm of employees in their work and workplace.
Discuss the impact of employee engagement on workplace culture and organizational performance.
Tool: Gallup Q12 Survey – A widely recognized tool to assess and measure employee engagement levels.
The Basis of Employee Engagement:
Psychologically involved in the job.
High levels of connectedness.
Investing personal energy.
Concepts of “Say, Stay, Strive.”
Significance of Employee Engagement:
Benefits of high engagement levels, including increased productivity, reduced turnover, and better customer satisfaction.
Potential challenges and risks of disengagement.
Introduction to Gallup Q12:
Overview of the 12 questions used by Gallup to measure employee engagement.
Importance of measuring engagement to manage and improve it.
Module 2: Measuring Employee Engagement
Objective: To explore tools and techniques for measuring employee engagement.
Gallup Q12 Survey:
Detailed analysis of each of the 12 questions in the Gallup Q12 survey.
Understanding the four categories of engagement needs:
1. Basic Needs (Questions 1-2)
2. Personal Contribution (Questions 3-6)
3. Teamwork (Questions 7-10)
4. Personal Development (Questions 11-12)
Tool: Gallup Q12 Survey – Continue using this tool to understand how each question impacts engagement levels.
Analyzing Survey Results:
-Interpreting the data collected from engagement surveys.
-Techniques for calculating average engagement levels.
-Identifying areas of concern and opportunities for improvement based on survey results.
Tool: SurveyMonkey – Utilize this tool for administering surveys and collecting feedback efficiently.
Feedback and Action Plans:
-How to provide constructive feedback based on survey results.
-Developing action plans to address engagement gaps.
-Strategies for continuous improvement in employee engagement.
Tool: Qualtrics – This tool helps in analyzing survey data and generating actionable insights for improving employee engagement.
Module 3: Enhancing Employee Engagement
Objective: To identify and implement strategies to improve employee engagement.
Creating a Culture of Engagement:
-Encouraging clear communication of job expectations.
-Ensuring employees have the necessary resources to perform effectively.
-Providing opportunities for employees to use their strengths.
Recognition and Appreciation:
-Importance of recognizing and praising good work.
-Various forms of recognition and their impact on employee morale.
Tool: Bonusly – A tool that allows employees to recognize and reward each other, reinforcing positive behavior and achievements.
Building Strong Relationships:
-Fostering a supportive and caring work environment.
-Encouraging development and mentorship within the organization.
Tool: 15Five – A tool that facilitates regular check-ins, feedback, and encourages meaningful conversations between managers and employees.
Promoting Teamwork and Collaboration:
-Techniques for building trust and respect among team members.
-Strategies to ensure commitment to quality work across the organization.
Tool: Slack – Utilize this communication tool to enhance teamwork, allowing teams to collaborate effectively across different projects.
Module 4: Sustaining Employee Engagement
Objective: To develop long-term strategies to maintain and sustain high levels of employee engagement.
Aligning Employee Roles with Organizational Mission:
-Connecting employees’ work to the larger mission and purpose of the company.
-Ensuring meaningful work that motivates and retains employees.
Continuous Learning and Growth:
-Offering opportunities for employees to learn and grow.
-Creating an environment that encourages innovation and development.
Tool: LinkedIn Learning – A platform for continuous professional development, providing employees with opportunities to learn new skills and advance their careers.
Monitoring and Adjusting Engagement Strategies:
-Regularly conducting engagement surveys to track progress.
-Adjusting strategies based on feedback and changing organizational needs.
-Re-assessing the relevance and effectiveness of engagement initiatives.
Tool: TinyPulse – A tool for gathering ongoing feedback and monitoring employee sentiment over time.
Reinforcing Engagement through Leadership:
-The role of leadership in sustaining employee engagement.
-How leaders can model engagement and influence their teams positively.
Tool: Lattice – A platform that helps in aligning employee performance with company goals, fostering engagement through leadership.
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Milestones and
Achievements
Highlighting our impactful accomplishments and successful milestones with meaningful metrics.